Returns & Exchanges
Due to the perishable nature of our crispy chicken skins, we do not accept returns on food items; however, your satisfaction is our priority. If your order arrives damaged or is incorrect, please contact our support team within 14 days of delivery for a full replacement or refund.
Inspect Your Shipment
Upon arrival, please check your Flock Chicken Chips for any signs of shipping damage or order discrepancies.
Contact Support
Email our customer care team with your order number and a photo of the product issues to initiate a claim.
Review Process
Our team will review your request within 48 hours to determine eligibility for a refund or a fresh replacement shipment.
Resolution
Once approved, a credit will be applied to your original payment method or a new tracking number will be issued for your replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing